IT Consulting Solutions

“A clever person solves a problem. A wise person avoids it.”

Albert Einstein

At Agile Helpers, we offer a variety of IT consulting solutions to support your internal or external projects.

Our IT consulting services include:

  • Agile Coaching

  • Project Management

  • Business Analysis/Requirements Elicitation/Testing

  • Technical Writing

  • Help Desk & Implementation Support

Agile Coaching

 

Our Agile Coaches are Certified Scrum Masters (CSMs) with most also holding a Certified Product Owner (CSPO) or ICAgile Agile Coach certification (ICP-ACC).  They are trainers from various industries that are uniquely qualified to remove impediments and support DEI initiatives.

Their coaching expertise includes the following:

  • Coaching on every level (from the Development Teams up to the Executive Leaders) and designing actionable plans that build self-organizing teams and reinforce agile adoption.

  • Partnering with Product Owners, Scrum Masters, and Project Managers to help with role-specific needs (i.e., backlog grooming, release planning, project status radiators, tool administration, etc.).

  • Facilitating agile ceremonies and focusing on continuous improvement/learning activities that deliver value.

  • Tracking team metrics that align with business goals and measure business agility.

  • Building cohesive teams through trust-based assessments that monitor team progress.

  • Supporting enterprise-wide Centers of Excellence and DEI initiatives, as needed.

Project Management

 

In today’s world, change is a constant, but we can help you manage change!   Our project management service provides you with the right consultants with the expertise that you need for the entire project life cycle from initiation to closure.

Our consultants have managed projects of all sizes successfully, closing on time and within budget.  They are highly-motivated managers that thrive on exceeding our client’s expectations.

Although our project managers have experience guiding project teams using the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) methodology, they are life-long learners that also have experience using Lean & Agile methodologies.

Business Analysis & Requirements Elicitation

 

Vague requirements or lack of defined requirements can limit a project’s success, but our business analyst consultants can kick your project off the right way!

Our consultants have expertise in the following:

  • Eliciting and documenting business & technical requirements

  • Facilitating requirements or validation sessions

  • Communicating complex technical details in easy-to-understand language to stakeholders

  • Modeling business processes and data flows

  • Identifying critical components that affect system performance

  • Preparing test plans

  • Running test scripts and logging results

  • Delivering end user training and field support

Our consultants are highly- qualified analysts that can hit the ground running to provide requirements elicitation/ facilitation services at the onset of your project or come on board to supplement existing project teams by providing some of the other services listed above.

If We Start Early, We Can Help You More

When you bring our consultants on board to elicit business/technical requirements during the analysis phase of your project, they gain a deep understanding of your organization making it easier for them to help you in testing, training, and field support roles later in your project’s life cycle.

 

If you are utilizing Scrum teams, our consultants have experience as Scrum Masters and Product Owners, so they can assist with removing impediments or grooming backlogs.

Implementation Support

 

The success of any project is in having the right people providing the right services at the right time.

As your Success Partner, we are committed to providing you with just-in-time people and services for your successful implementation.

We offer the following support:

  • Help Desk/Call Center Support

  • Management Advice

  • Policy & Procedures Revisions

  • Testing & QA

  • End User Training & Field Support

We are Agile Helpers, Your Success Partners.  Please complete the form below, so we can start helping YOU!

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